All orders must be paid in full prior to shipment. We do not offer open or billable terms. For your convenience, we accept the following forms of payment- VISA, MC, AMEX, Disc, Money Order, Paypal and business check.
All shipments are F.O.B. from Scottsdale, Arizona. All domestic orders Fed Ex Ground unless chosen differently. All international orders will ship Fed Ex. International orders are subject to incoming duteis, and taxes from your local governmental body and these are the responsibility of the customer.
Orders typically ship within 24-48 hours of payment, Monday – Friday during normal business hours.
All prices are subject to change without notice. Prices prevailing at the time of purchase will be applied to your order.
Club-Conex warrants all products to be free of defects in material and workmanship for a period of (6) months unless otherwise stated. Products purchased from one of our distributors must be returned directly to them and the original sale receipt must be included. Items being returned will be replaced with the same item or a comparable item of equal or lesser value.
We will accept returns within (30) days from the date of purchase. All returns must be in the original packaging. Any and all returns and or exchanges will be subject to a 20% restocking fee. We will not accept returns beyond (30) days from the date of purchase!
(Last updated February 28, 2018)
Purposes For Collecting Personal Information
Club Conex collects and uses personal information for the following “Identified Purposes”:
(a) to understand its customer needs regarding Club Conex’s products;
(b) to develop and provide products for its customers;
(c) to communicate with its customers, and to inform customers of new products available from Club Conex;
(d) to allow customers to access limited-entry areas of Club Conex’s site;
(e) to personalize some of our products for you;
(f) to bill accounts and maintain payment records;
(g) to satisfy any applicable law, regulation, legal process or government request;
(h) to protect the products and rights of Club Conex; and
(i) to identify and resolve technical problems concerning Club Conex’s products.
Club Conex also uses personal information in an aggregate form (i.e. not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes. If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need to carry out the Identified Purposes.
Consent For Collection, Use Or Disclosure
Limiting The Collection Of Personal Information
Disclosure, Processing And Retention
Club Conex does not sell, rent or disclose your personal information to anyone else except, when the Identified Purposes require Club Conex to disclose the personal information to:
(a) an agent of the customer;
(b) agents of Club Conex acting on its behalf for the Identified Purposes;
(c) a public authority, to avoid or minimize danger to life or property and
(b) a third party to which disclosure is required by any law, regulation, legal process or government request.
Your information may be stored and processed in Canada, the United States, or in any other country in which Club Conex or its agents maintain facilities. By using this web site, you consent to any such transfer of information outside of your country. After your account becomes inactive, Club Conex will keep your personal information only for those purposes which are established by law, and for archival record purposes.
Accuracy Of Personal Information
Club Conex will use reasonable efforts to keep customer personal information accurate for the Identified Purposes. Customers are responsible for informing Club Conex about changes to their personal information. Club Conex will update personal information when necessary to keep it accurate or else provide to its customers the facilities to make such updates.
Openness Of Policy
Access To Personal Information
Club Conex will normally afford you a reasonable opportunity to review the personal information in your file upon request through the Club Conex web site or to the Privacy Officer made by you after providing sufficient identification. If Club Conex is not able to provide access to some aspect of a customer’s personal information, it will provide reasons for denying access such as; that by doing so would likely reveal personal information about a third party, or that it is attorney–client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual. Customers have the right to request that inaccurate or incomplete information be amended as appropriate, and Club Conex will promptly correct such personal information or provide the means for you to do so directly.
Policy Improvements And Compliance